Privacy Policy

Version 2.0

Last Updated: September 25, 2026  |  Effective Date: September 19, 2026

This Privacy Policy applies to the RiseFlake mobile apps on Google Play and the Apple App Store, our website (www.riseflake.com) and web app (app.riseflake.com). The app is published by Bold India Platforms Private Limited (“we”, “us”), Pune, India.

1. Data We Collect

Fields marked * are required; everything else is optional. If you sign in with Google, LinkedIn or Microsoft we receive your name, email and profile picture.

2. App Permissions

We ask for each permission only when you use the feature that needs it. Denying a permission never blocks the rest of the app. You can change any permission in your device Settings → Apps → RiseFlake → Permissions.

Contacts (Android only)

If you allow it (asked when you open Chat or My Network → Grow), the app reads names, phone numbers and emails from your address book and uploads them to our servers, stored linked to your account. The upload may continue in the background. We use this only to find people you know who are already on RiseFlake and suggest connections.

• We never sell contacts, never use them for ads, and never show or share them with recruiters or other users.
• To stop, revoke the permission. To delete uploaded contacts, email privacy@riseflake.com or delete your account.

Location

• Find Nearby — only if you turn it on. Others see only an approximate, offset position, and only while “show me on Nearby” is on.
• Assessments — if the organiser requires it, your location is recorded with that assessment.

Camera & Microphone

Used for profile photos, chat images, calls/interviews and assessment integrity checks. During assessments the camera preview is shown only to you and is not recorded or uploaded; the microphone only measures sound level — no audio is recorded. RiseFlake does not record interviews or calls.

Notifications

Used for OTPs, application updates, interview reminders and messages. You can turn them off anytime.

Photos & Files

Only the photos or documents (e.g. resume) you choose to upload.

3. How We Use Your Data

• Provide the service: accounts, job applications, networking, chat, assessments, hackathons, college placements, payments.
• Recommend relevant jobs, people and content.
• Keep the platform safe: prevent fraud, fake postings, spam and account takeover.
• Send service messages (OTPs, application and security alerts) and — only with your consent — promotional messages.
• Understand usage and improve the app; comply with the law.

We do not use AI to score, rank or reject candidates.

4. Data Sharing

We do not sell your personal data. We share it only:

• With recruiters and companies you apply to, or when you make your profile visible to them. Your email and phone are shown only if you turn on Email / Phone Visibility.
• With other users — your public profile and messages you send.
• With your college, if your account is linked to its placement cell.
• With assessment / hackathon organisers — your answers, scores and registration details.
• With service providers who help us run the app: Amazon Web Services (hosting, India), Cloudflare (security, file storage), Cloudinary (chat images), MongoDB (chat), Google (Firebase notifications, sign-in, analytics, Gemini), Microsoft & LinkedIn (sign-in), Razorpay (payments), email delivery, ip-api.com and OpenStreetMap (location lookups). Some process limited data outside India under contractual safeguards.
• When required by law, or to protect rights and safety.

Public profile: if Settings → Profile Visibility is on, parts of your profile (name, headline, city, education, experience, skills) may appear on riseflake.com and in search engines. Turn it off anytime.

5. Data Security

• All data is encrypted in transit using HTTPS/TLS.
• Passwords are stored only as salted hashes.
• Role-based access, two-factor authentication for admins, and logging of all staff access.
• Bot protection, rate limiting and private storage for sensitive documents.

If a data breach affects you, we will tell you and the authorities without delay.

6. Data Retention

• Account and profile data: while your account is active.
• Chat messages and images: auto-deleted after 30 days.
• Contacts & location: until you withdraw permission, ask us to delete, or delete your account.
• Security logs: 1 year. Payment/tax records: as required by law (up to 8 years).
• Inactive accounts: erased after 36 months of no activity, with prior email notice.

7. Delete Your Account & Data

You can request deletion of your account and all associated data anytime:

• In the app: Settings → Delete Account
• On the web: riseflake.com/delete-account
• By email: privacy@riseflake.com from your registered email

Sign-in is disabled and your profile is hidden immediately. Your profile, resume, applications, messages, contacts and location are erased from live systems within 30 days, and from backups within a further 30 days. We keep only what the law requires (security logs for 1 year, payment/tax records, and a minimal deletion record). Recruiters you already applied to hold their own copies — contact them to delete those.

Want only a break? Use Hibernate instead to hide your account without deleting it.

8. Your Rights & Choices

• Access, correct or complete your data (mostly in Edit Profile).
• Erase your data or delete your account.
• Withdraw consent anytime — visibility, notifications, location and contacts in Settings or device permissions; unsubscribe link in emails.
• Nominate someone to act for you, and raise a complaint with our Grievance Officer or the Data Protection Board of India.

We respond within 30 days. There is no fee.

9. Children

RiseFlake is for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we learn a user is under 18, we lock the account and delete the data. Parents can contact privacy@riseflake.com.

10. Laws We Follow

This Policy follows India’s Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025, as well as Google Play’s User Data policy.

11. Changes to This Policy

We will update the “Last Updated” date when this Policy changes and notify you by email or in-app notice for important changes, asking for consent again where needed.

12. Contact Us