Support

Last Updated Date: 08/01/2026 12:00 PM

Support

For any support queries, please email support@riseflake.com or use the contact form on our Contact page.

Frequently Asked Questions

• How do I reset my password? Use the "Forgot Password" link on the login page and follow the instructions sent to your email.
• How do I report a problem? Use the in-app reporting tools or email us at support@riseflake.com.
• How long does support take to respond? We aim to respond to all queries within 24 hours during business days.

Live Chat

For urgent issues, use our live chat feature available on the bottom right of the website during business hours.